ICT Infrastructure Engineer presenting the ICT Infrastructure Administration function and 

acting as a 2nd line of support for Information and Communication Technology Department 

with an average knowledge and skills covering Infrastructure function need’s and 

troubleshooting skills including ICT Systems, Network, Storage, Cloud and Security.

 Responsibilities:

1- Advanced knowledge and hands on experience for Operating Systems including 

Microsoft Windows Server, Microsoft Windows Client and Apple Mac OS.

2- Average knowledge and hands on experience including installing, configuring, 

troubleshooting Network devices such as Switches, Routers and access points.

3- Minimum knowledge and hands on experience including installing, configuring, 

troubleshooting Security Solutions as UTM, Antivirus Solutions and Email security 

solution.

4- Average knowledge and hands-on experience for Microsoft Windows server roles as 

DHCP, DNS, Active directory, File server, Printing Server, WDS, WSUS, etc.).

5- Average knowledge and hands on experience for VMWare ESXi, vSphere including 

creating, administration, troubleshooting Hosts and virtual machines.

6- Average knowledge and hands on experience on Backup types, backup solutions 

administration and troubleshooting.

7- Average knowledge and hands on experience on Servers and storages hardware 

including administration and troubleshooting.

8- Average knowledge and hands on experience on Surveillance Systems installation 

and troubleshooting including DVR devices and NVR Solutions.

9- Average experience Microsoft Azure and Microsoft 365 hands on Experience

10- Advanced Hand on experience printing and imaging devices as Printers, scanners 

and Photocopiers.

Qualifications:

• 5:8 Years experience ( Manufacturing will be plus ).
• Advanced knowledge and hands on experience in Microsoft Operating Systems installing, 

Administration and troubleshooting with all its configuration in Domain and workgroup 

environments.

• Average knowledge and hands on experience on network devices installing, administration 

and troubleshooting with all its mandatory configuration in Domain and Workgroup 

environment.

• Advanced knowledge and hands on experience on Printing and Imaging devices with all its 

mandatory configuration in Domain and Workgroup environment.

• Advanced knowledge and hands on experience on Microsoft Office applications in Domain 

and Workgroup environments.

• Average knowledge and hands on experience on Data Center administration and 

troubleshooting. 

• Able to communicate with staff with a professional way including verbal, written and 

electronic channels.

• MCSE Course knowledge and hand-on experience.
• CCNA Course knowledge and Hand-on experience.
• VMWARE Course Knowledge and hand-on experience
• Firewall/UTM course Knowledge would be preferred.
• Microsoft Office 365 Knowledge would be preferred.
• ITIL Foundation knowledge would be preferred.

Benefits:

• Transportation
• Social and Medical Insurance
• Daily Meal
• Financial grants in the personal occasions
• Activities and summer trips
• Umrah Lottery

Location: New Cairo