“Integration engineer” is required in a multinational IT Service & IT Consultant company located in 6th of October Cairo.
Responsibilities:
· Install and configure the solution on hardware or VMware.
· Integrate the solution at the customer site or hosted, connecting with customer backend or core network elements.
· Review the customer acceptance plan documents and update them if needed.
· Write the Operation and Maintenance Guide (OMG) & Design and implement changes into the systems.
· Maintain and enhance internal tools to improve service industrialization for Cloud and On-Premises services.
· Provide technical direction when CAB requires tier II input, expertise, or changes with high-risk impacts on customer SLAs.
· Responsible for product and technical knowledge ramp-up of the Tier II Support team & Technical support of Cloud, On-Premises, and Hybrid services
Requirement:
· Bachelor’s degree in computer science, or any other related discipline
· At least 1 year of experience using linux commands (PS, netstat, rsync, netcat, umask)
· Have Experience in one of the 3 languages for Linux tasks automation (bash, python, Perl)
· Excellent command of English is a must.